About Med-ID

Building the infrastructure
for pharmacy's next chapter.

Med-ID was founded to solve a structural problem in Australian pharmacy — the gap between what pharmacists can provide and when patients can access it. We build two distinct systems that close that gap: PharmaSelf24™ for pharmacist-controlled prescription collection, and MedyBOX™ for curated retail access to pharmacy essentials. Both are governed, compliant, and built for the long term.

Our mission

To establish a national standard for pharmacist-controlled access infrastructure — enabling Australian pharmacies to extend both prescription collection and retail access beyond the counter, safely and compliantly.

PharmaSelf24™ enables pharmacies to offer 24/7 prescription collection without altering dispensing workflows or pharmacist oversight. MedyBOX™ provides pharmacist-curated retail access to health and wellness essentials — not general vending, but a governed extension of the pharmacy's product range.

Every deployment is governed by the Med-ID Governance & SOP Framework — a 130+ page compliance document built on Australian pharmacy legislation and developed in consultation with regulatory and legal expertise.

Why we exist

Pharmacies are losing dispensed scripts to competitors with longer hours. Patients are leaving to access medications and health products that their pharmacy stocks — but can't provide outside trading hours. Pharmacy owners need solutions that retain revenue, extend access, and remain legally defensible.

PharmaSelf24™ addresses the prescription gap directly: scripts dispensed by the pharmacist are loaded into a secure collection unit, ready for patient pickup at any hour — with full post-supply authorisation and audit trail. MedyBOX™ addresses the retail gap: a pharmacist-stocked, pharmacist-governed unit that provides access to curated health and wellness products when the pharmacy is closed.

Together, they give pharmacy owners a complete infrastructure response — retaining scripts, generating retail revenue, and serving patients around the clock without adding staff or changing clinical workflows.

What we stand for

Compliance first

Every product, process, and deployment is built around Australian pharmacy legislation and state-based regulatory frameworks. Both PharmaSelf24™ and MedyBOX™ operate within a defined legal and governance structure — compliance is not an afterthought, it is the foundation.

Pharmacist authority

The pharmacist retains full control at every stage. PharmaSelf24™ operates on post-supply authorisation — the pharmacist dispenses and loads. MedyBOX™ is stocked and governed by the pharmacist. Neither system changes the pharmacist's clinical role or decision-making authority.

Structured implementation

We guide every pharmacy through a defined pathway from enquiry to go-live — covering regulatory assessment, site preparation, staff training, and SOP adoption. No guesswork, no shortcuts, no unsupported deployments.

Patient safety

PharmaSelf24™ ensures the right dispensed medication reaches the right patient, securely and traceably. MedyBOX™ provides access only to pharmacist-selected, appropriate health products. Safety is engineered into both systems.

Commercial outcomes

PharmaSelf24™ retains scripts that would otherwise be lost to competitors with longer hours. MedyBOX™ generates retail revenue from health and wellness products outside trading hours. Both systems deliver measurable, ongoing returns for pharmacy owners.

Long-term partnership

We don't supply equipment and disappear. Med-ID provides ongoing compliance support, framework updates, and operational guidance throughout the life of every deployment — for both PharmaSelf24™ and MedyBOX™ installations.

Leadership

The founders

Michael Beck — Co-Founder & Director, Med-ID
Michael Beck
Co-Founder & Director

Key Expertise

Commercial Strategy & Market PositioningHealthcare Policy & Regulatory StrategyDigital Health InfrastructureClinical Systems IntegrationForward-Facing Pharmacy Infrastructure

Michael Beck is Co-Founder of Med-ID, leading the advancement of pharmacist-governed infrastructure to improve access to pharmacy services. He holds qualifications in Applied Science (Medical Radiation Technology) from the University of Newcastle and has built his career at the intersection of healthcare and technology. He has held senior roles with GE Healthcare and Canon Healthcare (Vital Healthcare Enterprise IT), and previously served as Managing Director of Healthinc, specialising in enterprise healthcare systems, clinical integration, and digital health infrastructure across complex care environments. At Med-ID, Michael leads commercial strategy, market positioning, and regulatory alignment for PharmaSelf24™ and MedyBOX™, positioning them as core infrastructure for modern pharmacy. His work is grounded in healthcare policy, structured governance, and real-world clinical application.

Dr. Paul Gooden — Co-Founder & Director, Med-ID
Dr. Paul Gooden
Co-Founder & Director

Key Expertise

Healthcare TechnologyPharmacy InfrastructureAsia-Pacific MarketsMedical DevicesStrategic Partnerships

Qualifications

Doctorate (Healthcare)

Dr. Paul Gooden is Co-Founder and Director of Med-ID, bringing over 20 years of experience in the healthcare industry across Australia and Asia. His career spans senior leadership roles in healthcare technology, including Vice President Asia at Omnicell — a global leader in pharmacy automation — and Managing Director of Scieda Group, a healthcare technology and medical equipment company operating across the Asia-Pacific region. Dr. Gooden's expertise covers medical modalities, specialised equipment, medical consumables, and device domains, with a deep understanding of pharmacy systems, healthcare infrastructure, and the regulatory and commercial dynamics of the Australian and Asia-Pacific markets.

Med-ID Pty Ltd

Med-ID is an Australian company dedicated to building pharmacist-controlled access infrastructure for the community pharmacy sector. We are the exclusive Australian distributor of PharmaSelf24™ — a post-supply authorisation prescription collection system — and MedyBOX™ — a pharmacist-governed retail access unit for health and wellness products.

The two systems address distinct but complementary access gaps. PharmaSelf24™ enables 24/7 collection of dispensed prescriptions without altering clinical workflows. MedyBOX™ provides curated, pharmacist-stocked retail access to health essentials outside trading hours. Neither system operates autonomously — both remain under pharmacist governance at every stage.

Underpinning both is the Med-ID Governance & SOP Framework — a 130+ page compliance document that defines the regulatory basis, operational procedures, and accountability structures for every deployment. Our team combines expertise in pharmacy regulation, healthcare technology, and implementation to deliver a complete, end-to-end solution.

Headquarters
Melbourne, Victoria
Governance Framework
View framework →

Ready to learn more?

Book a Discovery Call and speak directly with the Med-ID team about your pharmacy.

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