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Med-ID Policies

Terms of Use, Privacy Policy & Cookies/Data Use

Last updated: 10 August 2025


1. Terms of Use

Welcome to the Med-ID Pty Ltd website (referred to as “we”, “us”, or “our”). By accessing or using this website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use this site.

  1. Purpose of the Website
    This website provides information about Med-ID Pty Ltd, our products, and our services. All content is for general informational purposes only and is not intended as medical, legal, or financial advice.

  2. Intellectual Property
    All content, images, logos, and text are the property of Med-ID Pty Ltd or used with permission. You may not copy, reproduce, or distribute content without our written consent.

  3. Use of Site
    You agree not to use this website for unlawful purposes or in a way that could damage, disable, or impair the site.

  4. Links to Third Parties
    This site may contain links to external websites. We are not responsible for the content or practices of those sites.

  5. Changes to Terms
    We may update these Terms from time to time. Your continued use of the site means you accept any changes.


2. Privacy Policy

We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  1. Information We Collect

    • Information you provide via forms (e.g., name, email, phone number)

    • Information automatically collected (e.g., browser type, IP address)

    • Any other details you choose to share with us

  2. How We Use Your Information

    • To respond to enquiries or provide requested information

    • To improve our website and services

    • To send updates, offers, or marketing communications (if you have opted in)

    • To comply with legal obligations

  3. Sharing Your Information
    We do not sell or rent your personal information. We may share it with:

    • Service providers who help us operate our business

    • Regulators or authorities if required by law

  4. Storage and Security
    We take reasonable steps to protect your information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure.

  5. Access and Correction
    You may request access to your personal information or correction of inaccurate details by contacting us.


3. Cookies & Data Use

  1. What Are Cookies?
    Cookies are small text files placed on your device to help the site function and improve your experience.

  2. How We Use Cookies

    • To make our site work as intended

    • To remember your preferences

    • To analyse site traffic and performance using analytics tools

  3. Managing Cookies
    You can adjust your browser settings to block or delete cookies. Please note that some parts of the site may not function properly without them.

  4. Third-Party Tools
    We may use third-party analytics and marketing tools that collect anonymised data about your use of the site. These providers may store data overseas.


4. Contact Us

For questions about these Terms, our Privacy Policy, or Cookies & Data Use, please contact:

Med-ID Pty Ltd
ABN 24 630 316 326
Email: infor@med-id.com.au