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MedyBox

"Would you like to increase foot traffic and unlock more retail opportunities in your pharmacy?"

Significantly Enhance Accessibility for All Customers 24/7

Brand Your Pharmacy as Something Special

Never Close Even On Weekends and Public Holidays

Increase Foot Traffic and Retail Opportunities

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MedyBOX: 

The Worlds Favourite Automated Vending Solution Tailored for Pharmacies

MedyBox is a world-leading vending system designed specifically for pharmacies, offering 24/7 access to essential over-the-counter (OTC) products. With MedyBox, customers can conveniently purchase personal care items, hygiene products, and therapeutic goods—such as condoms, sunscreen, and hand sanitiser—any time of day or night, without the need for staff assistance.

Key Benefits:

  • Heavily Engineered for Safety and Security: Built to the highest standards, ensuring safe, reliable transactions and protecting customers and pharmacy operations.
  • Secure Transactions:Installed through an external wall or window, offering a secure, seamless purchasing experience.
  • Cashless Payments:Utilizes a cashless POS system, enabling smooth, fast transactions while reducing cash handling.
  • All-Hours Availability: Operates 24/7, providing customers access to essential products anytime, ideal for after-hours or busy periods.
  • Increase Exposure with Signage and Promotions:Leverage branding opportunities with MedyBox to promote your pharmacy, offering upsell and group-buy options to boost visibility and sales

MedyBOX delivers a seamless, customer-friendly solution that boosts sales while prioritising safety, security, and accessibility.

MedyLOCKER: 

A Simpler, Secure and Inexpensive, 24/7 Medication Collection System

MedyLOCKER enhances your pharmacy’s existing delivery options that you may currently use free courier deliveries, online orders by mail, and in-store pick-up with a pharmacy assistant.


Designed specifically for pharmacies, MedyLOCKER offers customers 24/7 access to securely collect pre-ordered prescriptions and other high-ticket items. Installed through an external wall or window, it provides a safe and convenient solution for after-hours pick-ups, with prescriptions packed, dispensed, and checked by the pharmacist.


Customers can order prescriptions or other items through existing processes, such as over the phone, via the pharmacy app, or in-store. Once paid for, the prescription is filled and placed securely in the locker. The customer receives a notification via SMS or app when their order is ready, along with a unique code and locker identifier. Using the code, they can open their locker and retrieve their items.


It’s a smart, fast, and simple system that provides convenient 24/7 access, reducing in-store wait times and congestion, while offering customers complete flexibility in collecting their medications. MedyLOCKER helps streamline pharmacy operations and enhances customer satisfaction.

Key Benefits:

Secure 24/7 Access Provides customers with round-the-clock access to collect their pre-ordered medications, ensuring convenience even after-hours


Pharmacist Verified Medications are packed, dispensed, and checked by the pharmacist, guaranteeing accuracy and safety


Customer Pick-up Alerts Utilizes customer pick-up alerts via SMS, the MedyLocker app, or the pharmacy app where available, notifying customers when their order is ready


Contactless Collection Installed through an external wall or window, MedyLocker enables a seamless, contactless collection experience


Safe Storage Ensures medications are securely stored until the customer is ready for pick-up, maintaining the integrity and security of each order


Ideal for Busy Pharmacies Reduces in-store congestion by allowing customers to collect their medications at their convenience, without the need to wait for assistance

"MedyLOCKER provides a secure, convenient solution for 24/7 medication collection, ensuring customers can access their prescriptions safely at any time, while enhancing pharmacy efficiency and customer satisfaction."
​
​When combined with MedyBOX as an add-on, MedyLOCKER creates an all-in-one solution that maximizes convenience, offering secure, round-the-clock access to medications and FMCG products. 

Is Your Pharmacy Missing Out? Check Out The MedyBox Hidden Sales Boost.

Solution Highlights

MedyBOX Vending for Pharmacy

MedyBOX Vending for Pharmacy provides private, 24/7 access to non-prescription items and with MedyLOCKER, secure prescription items, customers shop discreetly at their convenience at any time.

MedyBOX Learn More

Limited Time for On Floor Customer Service?

MedyBOX offers a pharmacy-exclusive vending solution, providing 24/7 access to non-prescription products safely and privately.

Difficulty Scaling Operations and Adding New Purchasing Opportunties?

MedyBOX enables scalable service delivery, providing around-the-clock access to essential products and expanding your reach without extending your hours.

Customers Need Essentials After Hours 24/7?

MedyBOX ensures your customers can access essential items after hours, providing convenient, private and secure 24/7 service to meet their requirement anytime day and night.

Got more questions?

How does MedyBOX compare in price to regular vending machines?

More Value, Full Control

MedyBOX is an outright purchase, offering full control over product selection, pricing, and profits. Unlike snack and soft toy vending machines, which are cheaper due to a profit-sharing model where suppliers take a portion of sales, MedyBOX allows pharmacies to retain all the revenue. There is no external control over your product supply, ensuring you can focus on high-margin, valuable items without compromise.


n terms of pricing, MedyBOX is expected to cost more than regular vending machines because of the specialized components and build quality necessary for storing valuable pharmacy items. While traditional vending machines for snacks and soft toys are designed for simplicity and mass production, MedyBOX uses higher-grade materials, more advanced technology, and stronger security features, which increases its production and operational costs.


However, the cost difference is offset by the value it brings. The machine’s ability to store high-margin products—like skincare, supplements, or cosmetics—means that pharmacies can expect a higher return on investment (ROI) compared to standard vending machines, which typically sell lower-margin products. Additionally, MedyBOX helps pharmacies offer 24/7 access to high-value items, increasing sales opportunities without the need for extended store hours.

How does the build quality of MedyBOX compare to a typical vending machine?

Built for Long-Term Durability

MedyBox is built to last, with toughened glass, sturdy materials, and secure locking mechanisms that provide long-term durability. It is far more robust than generic consumer food or novelty vending machines, which are often designed for short-term use and lower-value products. MedyBox’s build quality ensures it can handle high-value pharmacy products securely over time.

Why should I choose MedyBOX over a regular vending machine?

Purpose-Built for Pharmacies

MedyBOX is specifically designed for pharmacies, allowing you to offer high-value products like OTC medications, supplements, and baby care items securely. Unlike generic vending machines, which are built for low-cost, low-security items like snacks or toys, MedyBOX provides enhanced protection, ensuring that sensitive pharmacy products are stored safely and dispensed efficiently. This makes it an ideal solution for valuable products that require more than just basic vending technology.


Additionally, MedyBOX eliminates the limitations of profit-sharing models often used with standard vending machines. With MedyBOX, you make an outright purchase, giving you full control over your product selection, pricing, and profits. This flexibility ensures that pharmacies can focus on high-margin, essential products without external control or interference, providing a better return on investment compared to regular vending solutions.

How does MedyBOX improve customer satisfaction compared to traditional store hours?

24/7 Customer Convenience

MedyBOX offers 24/7 access to essential pharmacy products, allowing customers to purchase items at any time, even outside of normal business hours. This round-the-clock availability increases convenience for customers who need OTC medications, hygiene products, or baby care items during emergencies or unexpected situations.


By providing this level of access, MedyBOX helps build customer loyalty. When customers know they can rely on your pharmacy for important products at any time, they are more likely to return, boosting both sales and long-term customer relationships.

How long does it take to get a MedyBOX up and running once I place an order?

Just-in-time preset framework

This depends on whether you choose sea freight or air freight. For air freight, it typically takes 2-3 weeks, while sea freight takes 8-12 weeks. To ensure you receive the latest equipment and keep storage costs down, we employ a just-in-time approach. 


Once your order is confirmed, MedyBOX goes through manufacturing, shipping, customs, installation, and commissioning. We’ll work closely with you and your trades people to ensure everything is ready on time, including site preparation and system integration.

How does MedyBOX enhance my brand compared to other solutions?

Branding and Exposure Flexibility

MedyBOX offers full customization, allowing you to brand the machine with your pharmacy’s logo, colors, and design. This unique branding helps your pharmacy stand out, reinforcing your identity and creating a more professional, cohesive experience for customers. 


Unlike many vending machines, which offer limited or no branding options, MedyBOX enhances your brand presence and strengthens customer loyalty by making your pharmacy instantly recognizable, even when accessed outside of regular hours.

Is MedyBOX easy for customers to use?

Designed for Simplicity and Accessibility

MedyBOX is built with all customers in mind, offering a simple, intuitive interface that makes it easy to understand and use. The touchscreen display is clear and easy to navigate, allowing customers to quickly browse products, make selections, and complete their purchase with minimal steps. Whether customers are familiar with technology or prefer straightforward, user-friendly systems.


MedyBOX ensures a smooth, hassle-free experience. With clear instructions and an uncomplicated product selection process, anyone can use MedyBOX with confidence, making it ideal for a wide range of users, regardless of their comfort level with technology.

What support is available after I purchase MedyBOX?

Reliable, Low-Maintenance Operation

MedyBOX is highly stable and requires little advanced technical support, as most day-to-day tasks, including restocking and basic troubleshooting, can be managed by pharmacy staff. For more complex issues, our dedicated team or third-party support network is available to assist. 


MedyBOX also features built-in redundancy, allowing it to continue operating smoothly even if certain channels are down, ensuring minimal disruption. MedyBOX comes with a 12-month warranty for added peace of mind, with post-warranty support options available, including an affordable monthly fee for extended support, ensuring continued reliable operation.

How does MedyBOX ensure product security?

Enhanced Security Features

MedyBOX is equipped with enhanced security features, including toughened glass, advanced locking systems, and anti-vandalism measures, providing superior protection for high-value pharmacy products. Additionally, it is designed to be childproof, eliminating the risk of a child climbing into the machine. 

These robust safety and security measures far exceed those of standard vending machines, making MedyBOX ideal for storing sensitive items like medications, supplements, and cosmetics, where both product security and customer safety are crucial.
What type of products can I sell through MedyBOX?

Your Choice and Your Profit

MedyBOX is ideal for high-margin pharmacy products such as OTC medications, supplements, baby care items, hygiene products, cosmetics, and intimacy and sexual health products. It is specifically designed to handle these products securely, unlike standard vending machines. 


While we don't advise on the specific products you sell, we strongly suggest focusing on higher-value, high-demand products that address emergency needs, are not typically available after hours, or require privacy for purchase. We can also provide guidance on the methodology for selecting the best product categories to maximize your MedyBOX’s potential.

Can MedyBOX be installed in locations outside of the pharmacy?

Expanding Your Reach

Yes, MedyBOX can be installed in strategic locations such as medical centers, sporting grounds, train stations, and hotels, offering greater convenience for customers and expanding your brand’s visibility. Placement can be tailored to your specific requirements, ensuring that MedyBOX is positioned in high-traffic areas where your products are most needed.

3 Easy Steps to 24/7 Service.

Request Appointment

The first step is to give us a call and let us know what you are trying to achieve, what your specigic challenges are and what your goals are to solve the problem.


call for a discussion

Build a Plan with us.

The next step is to allow us to assist you in constructing a plan. With your input, we can develop a strategy to from installation to products to offer through to management of the MedyBOX reporting systems.

email for more information

Start Serving

Your pharmacy is on a journey to reap the rewards. Enhanced service, satisfied customers, 24/7. Simple, efficient, effective.


view medybox.com.au

"We understand that pharmacies face unique challenges—balancing customer demands, competitive pressures, and operational efficiency. 
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That’s why, when we were introduced to MedyBOX and MedyLOCKER, we saw the vision of 24/7 convenience, secure medication storage, and streamlined operations to help set your pharmacy ahead of the rest.
​Michael Beck - Director

Who is Med-ID -
The Australian company behind MedyBOX


Founded in 2018 by Dr. Paul Gooden and Michael Beck, Med-ID is built on over 70 years of combined experience in healthcare, both at the clinical and commercial level. With deep roots in healthcare IT and a passion for innovation, we have dedicated the past 7 years to advancing pharmacy automation solutions.

Our journey began with the Australian introduction  and integration of the sophisticated SynMed DAA technology, the leading solution for Dose Administration Aids. This experience paved the way for our next chapter—delivering cutting-edge automation and delivery systems tailored for retail pharmacies.

Today, Med-ID is at the forefront of pharmacy innovation, providing automated solutions that enhance efficiency, improve customer service, and ensure that pharmacies stay ahead in an ever-evolving industry.